Strategic Plan

Health Care Vision 2020

Strategic Plan Summary

May 16, 2007

Mission Statement

It is the mission of Health Care Vision 2020 to collaborate with all stakeholders in the West Michigan Medical Trading Area (MTA) to advance the value of health care and bring about continuous improvement in health related quality of life for the West Michigan population.

Vision Statement

It is the vision of Health Care Vision 2020 to achieve a healthy population that exceeds Healthy People 2010 objectives. This vision will be created by establishing an optimal regional health care environment consistently ranking in the top 1% nationally in demonstrated performance and innovations.

Goals

Improve population and individual health status of all citizens in the MTA.
Continuously improve the quality of care provided within West Michigan including the six Institute Of Medicine aims of safety, effectiveness, patient-centeredness, timeliness, efficiency and equity.
Catalyze, assist, support, recognize and reward clinicians and other caregivers and organizations to improve quality and value.
Educate, motivate, recognize and reward individuals to improve their own health and make informed health care decisions.
Continuously increase ‘satisfaction’ with the health care system.
Enhance and expand collaboration and synergy across all health care system constituents to maximize individual and regional capabilities within the West Michigan MTA.

Strategies

Introduce and advance a comprehensive data collection process from all stakeholders that works in unison with the creation and advancement of a West Michigan MTA Health Information Exchange (HIE).
Advance provider performance measurement (processes of care, outcomes/results of care) and public reporting of such measurement, using both current and innovative data analytical techniques.
Increase technical and clinical capacity to assist caregivers and organization to improve quality.
Promote coordination and alignment of stakeholder incentives to continuously increase health care value.
Implement a comprehensive consumer engagement plan that reaches and motivates individuals to become more involved and accountable for their health.
Collaborate with other communities pursuing related initiatives to share best practices and other learning.
Serve as a Community Leader for value driven health care consistent with the Department of Health and Human Services four cornerstones (connecting health information systems, measuring and publishing quality information, publishing price information and creating positive incentives for providers, consumers and health plans).

Outputs and Deliverables

The Alliance for Health HCV 2020 will work with all stakeholders in the West Michigan MTA to produce the following deliverables.

A health information exchange infrastructure that provides access to health information when and where it is needed.
Cutting edge analytic processes and tools for determining medical service value.
Publicly disseminated reports of provider performance in a form usable to individual consumers, providers, public health officials, employers, health plans and others.
A regional Center for Healthcare Improvement which supports, coordinates and provides quality improvement tools and assistance to most of the region’s providers, using and guided by the performance measurement information.
Increased capacity of all providers to consistently execute and be recognized and rewarded for evidence based best practices.
Increased capacity of all health plans to consistently execute and be recognized and rewarded for evidence based best practices.
Consumers who are more competent and confident to take greater responsibility for their health.

Note: Health Care Vision 2020 is funded by the Robert Wood Johnson Foundation Aligning Forces for Quality grant, the State of Michigan MiHIN planning grant (pending), the Alliance for Health and provider and community contributions.

Health Care Vision 2020
Guiding Principles

HCV 2020 participants will function as a collaborative team of equals building a regional infrastructure independent of personal, business or political benefits.
It is the sole purpose of HCV 2020 to serve as a neutral body, creating and enhancing regional infrastructure capacity and capabilities to achieve targeted community and regional systems goals.
HCV 2020 participants agree that there will be no sales, marketing or lobbying activities or any other sort of propositioning or solicitation while serving in their role as a HCV 2020 participant.

HCV 2020 Participant Expectations

Governance Board and work group appointments, unless otherwise noted, with be for 3-year terms (corresponding to the RWJ Aligning Forces grant duration.)
Governance Board and work group members are expected to fully engage in HCV 2020 work.

Attend at least 75% of meetings
Carry out work assignments as needed and agreed to
Unexcused absence at three consecutive meetings is cause for termination of Board and work group membership (Alliance policy).

HCV 2020 participants will support quality measure consistent with national standardization and evidence based best practices (RWJF expectation also).
HCV 2020 participants will advocate for regional systems synergy across all constituents.
HCV 2020 participants will enter into the process with an open mind and agree to allow defined processes and work plans to be fully executed without pre emptive conclusions.
HCV 2020 participants agree to transparency throughout the course of this process with all constituents with the exception of confidential or proprietary information.
HCV 2020 participants will respect organizational or institutional proprietary or innovative initiatives differentiating collaboration and competition.