Aligning Forces for Quality Work Plan
| Dur (d) | Start | Finish | Responsible party | |
| AMBULATORY CHRONIC DISEASE PERFORMANCE MEASUREMENT (PM) AND PUBLIC REPORTING (PR) | ||||
| YEAR 1 | ||||
| Organize public reporting activity | 120 | 3/1/2007 | 7/1/2007 |
B White, R Parrish; L Zwarensteyn; Leadership Team; PM Workgroup |
| Establish performance measurement/technical working group | ||||
| Establish working dynamics with QI Workgroup | ||||
| Begin to review target chronic conditions | ||||
| Establish working dynamics with Public Reporting group | ||||
| Begin dialogue on reporting formats | ||||
| Establish dynamics with MiHIN planning group | ||||
| Organize PR activity and Workgroup | 165 | 3/1/2007 | 8/15/2007 | Leadership Team; B White; LZ |
| Identify performance metrics and chronic conditions to target | 120 | 5/1/2007 | 10/15/2007 | BMW and PM work group |
| Engage with the CE and PR and QI work groups on targeted measures | ||||
| Identify Data Sources | 90 | 7/1/2007 | 11/15/2007 | BMW and PM work group |
| Determine data access and security issues with data source partners | ||||
| Construct data, HIPAA, Bus Assoc, confidentiality agreements | ||||
| Finalize data sources and agreements | 10/1/2007 | 11/15/2007 | ||
| Create initial public report formats on Quality, PCP performance and more | 150 | 8/1/2007 | 12/31/2007 |
B White; PR Wkgrp; P Sartorius; CE Wkgrp; PM Wkgrp |
| Establish dynamics with CE and PM work groups | ||||
| Establish dynamics with legal working group | ||||
| Research previous, ongoing public reporting initiatives | 30 | 7/15/2007 | 10/15/2007 | BMW and PR Wkgrp; student? |
| within W MI and elsewhere in U.S., using RWJ/NPO TA | ||||
| Review with CE group results of findings from other PR and small focus group feedback | ||||
| Define the purpose of Public Reports | ||||
| Define Quality in collaboration with all other work groups | ||||
| Define the target population(s) in collaboration with other Wkgrps | ||||
| Assure that the PR content is actionable for consumers and providers | ||||
| Educate > Engage > Measure (process/outcomes) > Public Report | ||||
| Knowledge/Beliefs > Motivation > Self Efficacy > Normative Support (per CELC Hibbard) | ||||
| Begin mock up of report format for informaiton and or diseases/conditions for Yr 1 | 45 | 10/1/2007 | 11/1/2007 | |
| Conduct focus group on report formats | 30 | 11/1/2007 | 12/1/2007 | |
| Test report format by each stakeholder category; providers, plans, employers, public leaders | ||||
| Develop narratives to explain reports, how to interpret, how to use, etc. | 75 | 10/15/2007 | 12/31/2007 | |
| Meet with PM, QI and PR workgroup for draft model presentation and feedback sessions | 15 | 12/1/2007 | 12/15/2007 | |
| Finalize Yr 1 public report formats | 1/1/2008 | 2/28/2008 | ||
| Construct a process to aggregate measures across multiple data sources | 75 | 9/1/2007 | 12/31/2007 | BMW and PM Work group; vendor |
| Enter into agreement w/ data aggregation/analytic vendor | 9/7/2007 | 10/15/2007 | ||
| Re-affirm initial set of performance measures to be analyzed and reported | ||||
| -claims data sources primarily; HEDIS, AQA metrics | ||||
| Establish policies/criteria for data validity | ||||
| Agree upon formats for data submission to vendor | ||||
| Establish common definitions--data dictionary | ||||
| Transmit data sets from data sources to vendor | 10/15/2007 | 11/30/2007 | ||
| Construct the data base and technical methodology for aggregating data | ||||
| - mapping, etc. | ||||
| Merge data sets into aggregated data base | ||||
| Determine technical specifications for selected performance measures | ||||
| Determine risk adjustment protocols | 9/15/2007 | 11/15/2007 | ||
| Conduct analyses of data for validity, etc. | ||||
| Perform analytic activity to create "all payer" performance measure sets | 12/15/2007 | 12/31/2007 | ||
| Develop public report dissemination strategies | 105 | 10/1/2007 | 1/15/2008 |
B White; PR Wkgrp; P Sartorius; CE Wkgrp |
| Select initial target market groups | ||||
| Decide on optimal test market channel | ||||
| Conduct townhall meeting in unison with CE workgroup | 30 | 11/1/2007 | 12/1/2007 | |
| Revise strategy based on townhall and focus group work | ||||
| Select strategy to achieve greatest market penetration | ||||
| Implement research protocol to monitor market perception | ||||
| Implement concurrent PR campaign to facilitate introduction | 1/1/2008 | ongoing | ||
| Plan public report roll-out announcements and events | 75 | 12/1/2007 | 2/15/2008 | |
| Construct a process for feedback to providers | 60 | 12/1/2007 | 2/15/2008 | BMW and PM Work group |
|
Determine quality and performance measure formats for Physician
Organization and individual physician level reports |
12/1/2007 | 12/31/2007 | ||
| Providers preview aggregated performance measures | 30 | 1/5/2008 | 1/31/2008 | |
| Providers propose edits to aggregated performance measures | 1/5/2008 | 2/15/2008 | ||
| Revised reports produced and distributed to Physician Organizations | 2/15/2008 | 2/28/2008 | ||
| Integrate quality / performance measures with the PR work
group report formats to create/produce Yr. 1 public reports (measures aggregated to the W MI regional level) |
60 | 1/1/2008 | 2/28/2008 |
BMW, PR work group and PM Work group; data vendor |
| Produce draft reports | ||||
| Perform edits to ensure accuracy of report information | ||||
| Release Yr. 1 public report--regional level information | 2/28/2008 | Alliance; PR & CE Wk Grps | ||
| Initiate roll-out announcements and events | 2/1/2008 | 3/31/2008 | ||
| Begin work on planning to expand database for year 2 | ||||